Convenience and ease of access are top priorities for our clients. As information management has evolved, so have our processes for helping you manage and access the information stored off-site at our secure facilities. Whether the information you store at Augusta Data Storage requires efficient, regular access or is used sparingly, our goal is to ensure that you have access to those items in digital or hardcopy form when and where you need it.
Records Access Services
To better serve the growing needs of our client base, we offer both digital and hard-copy access to the records stored in our facilities, as well as a user-friendly online portal for managing and overseeing your records management processes in partnership with Augusta Data Storage.
Through our partnership with O’Neil, an industry leader in records management software, our clients have remote, cloud-based access to their records anytime, anywhere.
This web-based portal gives our clients instant access to tools to help streamline the records management process. Inside the client portal, clients can check the status of their inventory, review records retention schedules, and request records with ease.
Cloud Based Tools
On Demand Records
Whether you need daily, monthly, or immediate access to your records, Augusta Data Storage, Inc. will retrieve your records when you need them. Service is only as far away as your computer or telephone.
Our standard service provides same day delivery whether for an entire box, a requested file, or an individual document. Our trained personnel use security transport pouches, and delivery is available 24 hours a day, 365 days a year. Emergency rush and fax services are also available.
Our services include:
- Box Retrieval
- File Retrieval
- Document Retrieval
- Desktop Delivery
- Fax Delivery
- Telephone Delivery
- E-mail Delivery
- RSWeb Online Access
Quick Record Delivery
Need immediate access to your records stored at Augusta Data Storage? Our scan-on-demand services offer quick turnaround and delivery via encrypted email for any digital copies of your records.