Records Access

Convenience and ease of access are top priorities for our clients. As information management has evolved, so have our processes for helping you manage and access the information stored off-site at our secure facilities. Whether the information you store at Augusta Data Storage requires efficient, regular access or is used sparingly, our goal is to ensure that you have access to those items in digital or hardcopy form when and where you need it.

Records Access Services

To better serve the growing needs of our client base, we offer both digital and hard-copy access to the records stored in our facilities, as well as a user-friendly online portal for managing and overseeing your records management processes in partnership with Augusta Data Storage.

Cloud-Based Access

Through our partnership with O’Neil, an industry leader in records management software, our clients have remote, cloud-based access to their records anytime, anywhere.

Retreival Access

Service is only as far away as your computer or telephone.

Scan-On-Demand

Our scan-on-demand services offer quick turnaround and delivery via encrypted email for any digital copies of your records.

Cloud-Based Access

Instant Inventory

Through our partnership with O’Neil, an industry leader in records management software, our clients have remote, cloud-based access to their records anytime, anywhere.

This web-based portal gives our clients instant access to tools to help streamline the records management process. Inside the client portal, clients can check the status of their inventory, review records retention schedules, and request records with ease.

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Cloud Based Tools

Check Inventory

Quickly check the status of any records stored in our facility with the click of a button. If you have requested a file, this system allows you to track an item every step of the way, from the time it is requested through delivery, pick-up, and refiling.

Request Records

Submit record requests online, anytime, from anywhere. Once your request is submitted, our team will promptly process the request, delivering your documents to your facility either physically or electronically, using our scan-on-demand delivery options.

Manage Retention Schedules

Managing retention schedules for off-site records can be challenging. Through our client portal you will have on-going access to your retention schedule, allowing you to make immediate adjustments to the timeline whenever necessary. Within the portal, you can

  • Review and change selected retention dates
  • Monitor upcoming records purges
  • Confirm secure destruction of items
  • Access Certificates of Destruction for purged documents
Retrieval Access

On Demand Records

Whether you need daily, monthly, or immediate access to your records, Augusta Data Storage, Inc. will retrieve your records when you need them. Service is only as far away as your computer or telephone.

Our standard service provides same day delivery whether for an entire box, a requested file, or an individual document. Our trained personnel use security transport pouches, and delivery is available 24 hours a day, 365 days a year. Emergency rush and fax services are also available.

Our services include:

  • Box Retrieval
  • File Retrieval
  • Document Retrieval
  • Desktop Delivery
  • Fax Delivery
  • Telephone Delivery
  • E-mail Delivery
  • RSWeb Online Access
Young woman taking folder with documents from shelf in archive
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SCAN-ON-DEMAND

Quick Record Delivery

Need immediate access to your records stored at Augusta Data Storage? Our scan-on-demand services offer quick turnaround and delivery via encrypted email for any digital copies of your records.

HEAR FROM OUR HAPPY CLIENTS

"I've been dealing with ADSI for the better part of a year now. They are professional and really know how to operate. It's been a pleasure dealing with them and I wouldn't hesitate to recommend dealing with them."

ANDREW

"I have had the pleasure of consulting with Lindsey Longbottom on several moving and relocation projects, and he is one of the most professional, respectful and knowledgeable consultants in the industry. Together with ADSI, they are a top notch team of professionals that I would recommend to any customer, friend or family member."

TRACY

"ADSI, provides on site secure shredding of your customer's private information, and can shreds it once again once it arrives at ADSI facility. Also they have a temperature controlled storage facility that can house records for as long as need be, for records that you need accesss to and don't want to shred."

DENNIS

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